New LifeStyles - Fort Worth

Winter/Spring 2014

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SITTER SERVICE UNIVERSAL STAFFING 1208 Country Club Lane Fort Worth, TX 76112 (817) 451-1404 (Direct Referral Line) 1-800-HOMECARE (817) 429-0148 fax Licensed PAS, HC, RHB, RSP, GER Long term care insurance, Trust funds, Private Pay, VISA, Mastercard (Ad on page 129) Universal Staffing is a licensed, bonded and insured Personal Assistance Service focusing on the individual needs of our clients. We specialize in home care management through our team of home care aides, sitters and companions. Our goal is to enable people to remain at home as long as possible by providing services such as bathing, grooming, dressing, meal planning, grocery shopping, light housekeeping, assistance with feeding, laundry and companionship. Our staff is multilingual in all disciplines. —from page 123 Dishonesty Bond, and Worker's Compensation policies. Believe it or not there are some companies that have minimal insurance coverage and others who have none at all. 3. How extensive are your criminal and background checks? As you know, there are many of unscrupulous people looking for work. You don't want them in your home or in the home of someone you love or care about. Therefore, you must do business only with companies that provide a criminal background check on each person they employ. Because unsavory characters drift around from place to place, it's important that they not only run a check on the last place their caregiver worked but also on all the places they've lived for at least the last five years. Also ask them if they can provide you with written reference check reports. 4. Does your company have a Licensed Vocational Nurse or RN on staff? Most reputable agencies have a licensed nurse on staff to assure that proper protocol is being followed in the care of a client. A trained nurse can help a caregiver identify safety hazards, recognize symptoms, observe special diets, familiarize them with infection control procedures and universal precautions, establish hygiene standards, and more. In most cases, home health care aide agencies that have a licensed nurse on staff are going the extra mile to provide quality assurance to the services their caregivers provide. 5. How do you select your employees? Many agencies hire home care aides that have little experience and even less credentials—not a caregiver you want caring for you or your loved one. Reputable agencies, however, have minimum requirements for years of experience and levels of certification. The best agencies will even take into consideration such factors as demeanor and professionalism, weeding out the unacceptable workers so you don't have to. Make sure you choose an agency that sets high standards in its hiring policies. —continued on page 142 137

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